support coordination in melbournes northern suburbs

LUMI offers personalized NDIS support coordination, specialist support coordination, and psychosocial recovery coaching in Melbourne's Northern Suburbs. Our family-run approach ensures compassionate, tailored care that helps participants navigate their NDIS journey with confidence.

frequently asked questions

Pretty much every suburb in Melbournes North! However, here is a breakdown:

1. City of Yarra

  • Suburbs: Fitzroy North, Clifton Hill, Northcote (partly), Alphington (partly)

2. City of Darebin (recently renamed City of Merri-bek)

  • Suburbs: Northcote, Thornbury, Preston, Reservoir, Kingsbury

3. City of Whittlesea

  • Suburbs: Thomastown, Lalor, Epping, South Morang, Mill Park, Bundoora (partly), Mernda, Doreen, Wollert, Whittlesea township

4. City of Hume

  • Suburbs: Broadmeadows, Craigieburn, Dallas, Coolaroo, Meadow Heights, Jacana, Roxburgh Park, Somerton, Campbellfield, Sunbury (northwest)

5. Nillumbik Shire

  • Suburbs: Eltham, Eltham North, Diamond Creek, Greensborough (partly), Hurstbridge, Wattle Glen, Plenty

6. City of Banyule

  • Suburbs: Ivanhoe, Ivanhoe East, Heidelberg, Heidelberg West, Heidelberg Heights, Rosanna, Macleod, Watsonia, Watsonia North, Bundoora (partly), Viewbank, Montmorency

7. City of Moreland (recently renamed City of Merri-bek)

  • Suburbs: Brunswick, Brunswick East, Brunswick West, Coburg, Coburg North, Pascoe Vale, Pascoe Vale South, Glenroy, Fawkner, Oak Park, Hadfield

We offer three key services:

  1. Support Coordination – Helping you manage your NDIS plan and connect with the right services.
  2. Specialist Support Coordination – Assisting participants with complex needs to navigate challenges and access supports.
  3. Psychosocial Coaching – Supporting participants with mental health challenges to build resilience and improve daily living skills.

We are a family business that speaks English Spanish and Greek.

We use a flexible working model and can meet clients at any location which suits them, weather that be a public place, cafe or park.

We also have offices in Heidelberg that are available via appointment only.

Absolutely not, this is a free. Our team is happy to meet with you and give you advice to start your NDIS journey.

NDIS is also a government funded scheme, if you choose to work with LUMI or someone else, you will at no point be out of pocket.

have a chat with us today

Whether you have questions about our services or just want to chat, feel free to reach out—we’re here to offer friendly advice and support.

what our participants say

THU

"LUMI has been a lifesaver! Their understanding of the NDIS made everything so much easier for my family. Truly dedicated and compassionate—highly recommend!"

Daniel

"The staff are professional and caring, they have helped me through my NDIS journey. I couldn’t have done it without them."

PAUL

"People who really care and listen. I feel like they truly have my best interests at heart which is so appreciated."

In Preston, participants can access a range of NDIS support coordination services, including plan implementation, connecting with service providers, and ongoing support to achieve individual goals. Lumi Support offers specialized coordination services tailored to the needs of Preston residents.

To access NDIS support coordination in Epping, you can contact local providers, including Lumi Support, who can help you navigate the NDIS process and connect you with the appropriate services. Start by reaching out to discuss your needs and eligibility for support coordination services.

In Thomastown, an NDIS support coordinator assists participants with understanding their NDIS plan, connects them to relevant service providers, and helps manage ongoing support needs. Lumi Support offers dedicated support coordination services that focus on empowering participants to achieve their goals.

Yes, you can change your NDIS support coordinator in Lalor at any time if you feel your current coordinator does not meet your needs. Lumi Support is committed to providing responsive and personalized services, making the transition to a new coordinator seamless and supportive.

Reservoir offers a variety of NDIS services, including support coordination, therapy services, and community participation programs. Lumi Support provides comprehensive support coordination services that help residents access and navigate these essential services.

In Craigieburn, NDIS support coordination involves working closely with participants to implement their NDIS plans, connect with service providers, and monitor progress towards their goals. Lumi Support specializes in providing tailored support coordination services that ensure participants receive the assistance they need.

Support coordination costs are covered under NDIS funding in your plan, typically under “Capacity Building” support. The funding amount will depend on your individual needs and goals as outlined in your NDIS plan.

Choosing Lumi for NDIS support coordination in Melbourne's north means accessing dedicated, personalized services tailored to your individual needs. Our experienced coordinators understand the local landscape, ensuring you receive comprehensive support to navigate the NDIS and achieve your goals efficiently.