What is specialist support coordination?
Specialist Support Coordination is a higher level of support within the NDIS for participants with complex needs. It helps individuals facing significant challenges by providing expert assistance in managing their NDIS plans and coordinating multiple services.
Specialist support coordinators help participants overcome barriers, manage crises, and develop strategies to achieve their goals. This service ensures participants are connected with the right supports and that their plans are implemented effectively, even in difficult situations.
Who Are We?
We are a Victorian-based, family-run team fluent in English, Greek, and Spanish, dedicated to providing personalized support coordination for participants.
At LUMI Support, we believe in quality over quantity; while the industry often overloads coordinators with too many participants, we strive to change that by prioritizing genuine care and connection.
LEVEL 2: COORDINATION SUPPORTS - HOW WE CAN HELP
how to get started
Reach out via our enquiry form, phone, or email to express your interest in our Support Coordination service. Or, ask your LAC to send us a referral.
We call you (or respond to your email) to gather preliminary information about your needs and goals. This helps us understand how best to support you.
If you would like more information or would like to proceed, we will send you the necessary documents, including consent forms, service agreements, and any other relevant paperwork.
We'll conduct a thorough intake assessment to tailor our services to your unique situation.
Your Specialist Support Coordinator will be allocated and will reach out to schedule your first meeting.
Specialist Support Coordination is a higher level of support designed for NDIS participants with complex or high-risk needs. Unlike regular support coordination, which focuses on helping participants navigate their NDIS plans, specialist support coordination addresses more significant challenges like managing crises, overcoming complex barriers, and coordinating multiple services to ensure effective support delivery.
Participants with complex, high-risk, or challenging situations may be eligible for Specialist Support Coordination. This service is typically offered to individuals who require more intensive support to manage multiple providers, resolve crises, or access essential services.
Specialist Support Coordinators are trained to help participants facing significant challenges by providing immediate support during crises, creating tailored strategies to manage complex needs, and ensuring the appropriate services are accessed in a timely manner. They work closely with participants to navigate difficult situations and develop long-term solutions.
A Specialist Support Coordinator will help you connect with a range of services, including housing, health care, mental health supports, legal assistance, and any other services essential for your wellbeing. They also ensure that all providers work together to meet your needs effectively.
If you have complex needs, face ongoing crises, or require intensive support to manage multiple services, you may benefit from Specialist Support Coordination. Your NDIS plan or support team can help determine if this higher level of coordination is appropriate for your situation.
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